A chatbot messenger is a great way to interact with your friends and family through your mobile device. It can also be a convenient tool for business use as well. However, you need to make sure that you are aware of the potential risks that come with using one.
Lidl UK
Lidl UK has launched a chatbot named Margot. This virtual wine consultant can be found in Facebook Messenger. It will help customers decide which bottle is best suited to their needs. In addition, it will provide general information on wine, as well as tips on how to pair wines with food.
Aspect Software and Lidl UK have partnered to create a fully automated Facebook Messenger chatbot. The bot, named Margot, is designed to be an alternative form of customer service. While the chatbot may be able to answer basic questions, it can also be used as a marketing tool to help sell more wine.
The Margot bot features an interactive wine quiz. Users can select from a range of filters to find the perfect wine. Some of these include food pairings, colours and grapes.
Estee Lauder
Estee Lauder is leveraging augmented reality (AR) technology with its newest lipstick adviser chatbot, which launches on Facebook Messenger. Customers will be able to virtually try on lipstick shades through the messenger app, as well as receive personalized shade recommendations. This is in addition to the brand’s existing augmented reality try-on facility.
The cosmetics and skin care company has partnered with ModiFace, an augmented reality provider that works with more than 200 beauty brands. As part of the partnership, Estee Lauder will use the Toronto-based firm’s face analysis software to create a chatbot that allows users to choose from a wide range of lip shades.
Users will be able to upload a picture of themselves to the Estee Lauder chatbox and select the color of their choice. Once the photo is uploaded, the bot will recommend the best lipstick for their complexion, based on their facial shape, skin tone, and personal preferences. It will also provide tips on how to apply the makeup.
Roma by Rochi
In a recent Facebook and Instagram campaign, Roma by Rochi used a mix of machine learning and artificial intelligence to create a bot to answer queries, upsell products, and even take your credit card information. The bot isn’t limited to just Facebook though; Roma by Rochi has a dedicated Instagram star. Aside from a good time, there’s also a chance to win free goodies and even a discount on a future purchase. If your wallet is tight, you can always call the customer service department.
Aside from the bot, Roma by Rochi has also incorporated a smattering of smart and savvy marketing tricks into their arsenal. They have a well thought out product sourcing program, with the ability to customise wholesale details and shipping tracking. One of their most useful tricks is using Messenger to engage with fans and followers in a more personal way.
WHO Health Alert
The World Health Organization has launched a chatbot on Facebook Messenger. In the first month, it has reached twelve million people. This means that it has already become one of the most used messenger apps.
WHO has made a commitment to use these communications platforms to reach citizens and combat misinformation. To that end, the World Health Organisation has developed a chatbot that will deliver real-time data and information.
WHO has teamed up with Sprinklr, a software company, to develop the WHO Health Alert chatbot. Using the technology, WHO can respond more efficiently to questions.
The new WHO Messenger experience is a free service that government health organizations can use. Its goal is to provide up-to-date data about COVID-19. Users can ask questions about the service or learn about its features.
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